Lean Six Sigma is about meeting the #customer #requirements every single time and is a pursuit of #perfection!
Across the three broad areas of work of an Affordable Housing provider, the #occupiers, #residents and #communities specify a minimum standard of output and these expectations, directly or indirectly, constitute towards the standards prescribed by the Regulator of Social Housing.
If the outputs and expectations aren't met, it's important to identify the Critical Input within the area of work that's causing a performance variation and identify solutions to reduce that variation!
If you are a Registered Provider and haven't fully embedded a scientific approach within the operations or the programme of transformation yet, we are just a message away to discuss further! An amazing set of results await when the #lean approach underpins an organisational culture and service delivery.