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Lean Six Sigma & Customer Requirements!

Lean Six Sigma is about meeting the #customer #requirements every single time and is a pursuit of #perfection!

Across the three broad areas of work of an Affordable Housing provider, the #occupiers, #residents and #communities specify a minimum standard of output and these expectations, directly or indirectly, constitute towards the standards prescribed by the Regulator of Social Housing.

If the outputs and expectations aren't met, it's important to identify the Critical Input within the area of work that's causing a performance variation and identify solutions to reduce that variation!

If you are a Registered Provider and haven't fully embedded a scientific approach within the operations or the programme of transformation yet, we are just a message away to discuss further! An amazing set of results await when the #lean approach underpins an organisational culture and service delivery.

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Lean 6σ is about reducing process variation in a product or service and minimising waste. The #process and the #data are two important ingredients in the Lean 6σ mix. Is the process capable of deliver

As Lean Six Sigma is about customer requirements and achieving critical to quality inputs to a process, be a manufacturing or a service delivery one, it gives businesses an opportunity to review custo

In the world of acronyms, let me add two more in case you have not come across these before! Within the Lean Six Sigma methodology, the external-facing and inward-looking perspectives to improve #prod

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