An important distinguisher in the Lean Six Sigma methodology is Correlation Vs Causation!
A typical business is looking to improve business performance at a number of areas at any given time.
We have seen countless instances across Engineering, BPO, Technology, Affordable Housing and Real Estate sectors.
The key question to ask in the context of Lean Six Sigma - is the performance a result of mere correlation of certain business activities or a set of critical activities causing the variation?
The analysis & corrective action is ever so important at the time of cost of living crisis, increasing customer expectations and budgetary restrictions due to inflationary pressures.
Let's connect if a conversation on this distinguisher helps your business too!