When everyone is on the same page and a business's sole purpose is to provide the best products & services, then why do we see #valueleakage in an organisation?
What creates pockets of excellence than a business-wide service excellence? Is Value a virtue for a few or can a business-culture be value-driven to create an end-to-end value system?
Exploring these questions has helped me develop a methodology to capture #social, #economic, #environmental and #efficiency values. It brings an organisation together as one value creating enterprise. The methodology showcases ways to improve #profitability, offset #costs & helps customers receive consistent, value-added service!
We are just a message away if you are aiming to minimise value leakage within your business.